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The home offers a warm, friendly, comfortable and safe environment and we promote and support personal choices and individual care at all times. This care home provides dementia friendly care services and is based in East Anglia. Read our listing to view its CQC rating, customer reviews and detailed contact information.
Specialist care designed to meet the challenges faced by people living with dementia. Daily help, including personal care, is available on site and one or more meals are available daily in a dining room or restaurant. Additional facilities are also common – for example hairdressing salons, hobby rooms and gyms. Organised activities will focus on helping residents maintain their health and wellbeing. People's care records showed that care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. The records were regularly reviewed and updated which meant that staff were provided with up to date information about how people's needs were to be met.
Care home group
Staff showed commitment to understanding and responding to each person’s needs and preferences so that they could engage meaningfully with people. Outings and outside entertainment was offered to people and staff offered activities on a daily basis. They were aware of how to report abuse as well as an awareness of how to report safeguarding concerns outside of the service. Staff undertook safeguarding training providing them with knowledge to protect people from the risk of harm.
The care home accepts younger and elderly adults with physical disabilities. The staff we spoke with told us that the manager was supportive, easy to approach and listened to what they had to say. The manager also told us that they felt supported by the organisation and by their direct line manager, who visited the service regularly to offer support and to check compliance. We saw evidence that the service was flexible and made changes as required to ensure people were kept safe.
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All of our bedrooms are provided ready-furnished with the essentials for instant comfort, and we happily encourage our residents to bring their own treasured furnishings and belongings if they would like to do so. Handford House is located very close to Ipswich town centre, allowing for residents and families to visit the town for a trip to the local shops or restaurants. “They work tirelessly to make Handford House a home from home for all of them, so I wanted to give everyone a chance to come together, residents and staff, to enjoy themselves. Care home staff in Ipswich have been praised for their “tireless” dedication by their new manager. Handford House care home held a party to thank staff for their hard work and care. At other times we offer an answer phone service so please leave a message and we'll call you back.
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our website is free to use, we are proudly independent, and we never take referral fees. Handford House provides accommodation and nursing and personal care for up to 52 older people.
Frequently asked questions about Handford House Care Home
Each floor has designated dining areas which are dressed and maintained to provide a pleasant and enjoyable eating experience. We look, listen and hear the views, opinions and wishes of all our residents, their families and friends in the home to enable them to contribute to ensuring meals we provide are to their expectations.
If you select, or we only have available, a non-standard room in the care home, the additional cost for that non-standard room will have to be met by top-up payments. If you or a loved one are experiencing signs and symptoms of dementia, you might be feeling scared, uncertain about the future and unsure where... Our catering team prides itself on producing food of the highest quality, using local suppliers to create fresh, homemade dishes each day. Residents may request food not on the menu by discussion and arrangement with the chef. Our chef fully assesses all dietary needs, including likes and dislikes, allergies.
Care provided
They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. This site offers providers of services, accommodation and related advice a free opportunity to advertise what you do. The site’s 4 million visitors a year comprise roughly 45% older people, 45% younger family and relatives, and 10% professionals who work with older people. Some care homes are registered to provide personal care only, for example help with washing, dressing and giving medication. Others also provide nursing, and will have a nurse on duty twenty-four hours a day.
See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. We saw records which showed that the health and safety checks were carried out in the service regularly and action was taken if equipment was found to be faulty or unsafe. This included regular visual checks and servicing of equipment such as hoists, the fire alarm panel and wheelchairs. Regular fire safety and legionella tests and checks were carried out, which showed that people were protected from unsafe or poorly maintained equipment. Staff were not always deployed effectively in order that they could meet people’s needs effectively. During that inspection, we found that, there were insufficient numbers of staff on duty; staff were not always deployed effectively in order that they could meet people's needs effectively.
People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. There were 51 people living in the service when we inspected on 19 and 20 April 2018. The service provides residential and nursing care in a purpose built building for up to 52 older people, some of whom are living with dementia.
People and their representatives told us that any complaints they made would be addressed by the manager. Risk assessments in relation to people, such as mobility, skin integrity and choking were in place and identified control measures to minimise risk. There was a change of provider at the home during April 2016 when the current provider Healthcare Homes Ltd took over the running of the home. Our privacy policy contains information on how we store and use your personal information to manage your enquiry and your rights in relation to this. Our Privacy Policy contains information on how we store and use your personal information to manage your enquiry and your rights in relation to this.
It includes all 11,500 registered care homes in the UK that cater exclusively or primarily for older people. There is no charge whatsoever to appear in it, and we welcome a photo and descriptive text to enhance the presentation of your home. Housing-with-care is a recent but natural evolution of retirement housing to provide an environment capable of enabling older people to maintain their independence even if they become physically or mentally frail. The Provider has not yet updated their profile and added details of the services and facilities they offer.
There was a quality assurance audit in place however the system was not always effective because issues identified at the inspection had not been recognised during the monitoring and auditing process. This meant that the systems in place to assess and monitor the quality of care provided were not effective. Dedicated lounges are available for residents to enjoy daily living activities, relax and unwind.
The activity team worked flexibly, coming in at different times of the day to enable people to participate in activities of their choice. Staff were trained to identify and act on any suspicion of abuse and our records showed that the service had acted quickly to safeguard people if they considered people were at risk. We found the home was in breach of five regulations of the Health and Social Care Act Regulations 2014.
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