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They were also supported to maintain good health and access healthcare services. There were sufficient numbers of trained and well supported staff to keep people safe and to meet their needs. Where people required assistance to take their medicines there were arrangements in place to provide this support safely, following best practice guidelines.
Those run by private operators more often focus on lifestyle, with help and care services discretely available to buy if or when required. Both ownership and rental options are commonly available, as well as alternative ways of paying for the services on offer – including part deferring payment until a property is sold. Handford House Care Home is a large care home situated in Ipswich, with capacity to house 52 residents.
Kare Plus Ipswich
Most of our new homes become part of Ipswich Borough Council’s housing portfolio and are let at affordable rent by the Council but some get let at market rent by Handford Lettings . At the forthcoming Ravenswood development, we’ll also be building some starter homes for sale. Our first sixty homes off Old Norwich Road, Ipswich were completed in March 2021. An additional top-up payment will almost certainly be required if you select, or we only have available, a non-standard room in the care home and your Local Authority is only prepared to pay for a standard room.
See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. We saw records which showed that the health and safety checks were carried out in the service regularly and action was taken if equipment was found to be faulty or unsafe. This included regular visual checks and servicing of equipment such as hoists, the fire alarm panel and wheelchairs. Regular fire safety and legionella tests and checks were carried out, which showed that people were protected from unsafe or poorly maintained equipment. Staff were not always deployed effectively in order that they could meet people’s needs effectively. During that inspection, we found that, there were insufficient numbers of staff on duty; staff were not always deployed effectively in order that they could meet people's needs effectively.
Park View Care Home
The home offers a warm, friendly, comfortable and safe environment and we promote and support personal choices and individual care at all times. This care home provides dementia friendly care services and is based in East Anglia. Read our listing to view its CQC rating, customer reviews and detailed contact information.
April 2018
People received care that was personalised and responsive to their assessed needs. The service listened to people’s experiences, concerns and complaints. Staff took steps to investigate complaints and to make any changes needed. People were supported to eat and drink enough to maintain a balanced diet.
However, people were not always treated with dignity and respect because staff were task focussed and care took place in a manner that was not centred on people as individuals and was at times hurried. Your Local Authority might locate/suggest a care home that is/your Local Authority believes is suitable to meet your care and support needs, that is of a lower cost than our required weekly fee. In this circumstance the Local Authority is unlikely to agree to fully fund your stay if you choose to select our care home instead of the less expensive establishment it has sourced for/suggested to you. In this event, private ‘top-up’ payments will be necessary in order to address the shortfall between our weekly fee and the weekly fee funding available from/offered by your Local Authority. The Scottish Care Inspectorate is the official regulator for care services in Scotland.
Why do we have a profile score?
Staff showed commitment to understanding and responding to each person’s needs and preferences so that they could engage meaningfully with people. Outings and outside entertainment was offered to people and staff offered activities on a daily basis. They were aware of how to report abuse as well as an awareness of how to report safeguarding concerns outside of the service. Staff undertook safeguarding training providing them with knowledge to protect people from the risk of harm.
We provide bespoke service to ensure the best quality of person-centred care is provided to all of our residents. We support social, psychological and spiritual needs alongside clinical and care support to enable individuals to lead the life they wish, where possible. We saw many examples of positive and caring interactions between the staff and people living in the service. People were able to express their views and staff listened to what they said and took action to ensure their decisions were acted on.
Entries are completely free, and we’re happy to work with you to ensure your service are presented in a way you’re happy with. Our HousingCare PLUS and PREMIUM subscription services offer additional branding, links to your own site, ‘vacancy / availability ads’ and much more. If HOOP doesn't provide all the information you need, submit your HOOP session to us to arrange a conversation with an EAC Advisor.
People and their representatives told us that any complaints they made would be addressed by the manager. Risk assessments in relation to people, such as mobility, skin integrity and choking were in place and identified control measures to minimise risk. There was a change of provider at the home during April 2016 when the current provider Healthcare Homes Ltd took over the running of the home. Our privacy policy contains information on how we store and use your personal information to manage your enquiry and your rights in relation to this. Our Privacy Policy contains information on how we store and use your personal information to manage your enquiry and your rights in relation to this.
Our site offers information and guidance that we hope will be of help to you. Generally the whole complex will be designed with attention to accessibility for residents with restricted mobility. For extracts, read the latest CQC inspection for Handford House Care Home. All medicines were administered by staff who were trained to do so but some aspects of medicines management needed improvement. Click the title bar on any of the report introductions below to read the full entry.
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